Privacy Policy

1. Introduction

xbaij ("we", "us", or "our") operates the online gaming platform available at https://xbaij.org. We are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this document carefully before using our services.

By accessing or using xbaij, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our practices, please do not use our platform. This policy applies to all users of the xbaij platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

2. Information We Collect

To provide you with a secure and personalized gaming experience, xbaij collects the following categories of personal data when you register an account, make a deposit, or use our services:

• Identity information: full name, date of birth, and a copy of a government-issued ID for age and identity verification purposes.
• Contact information: email address, mobile phone number, and current residential address within Bangladesh.
• Financial information: bKash, Nagad, or Rocket wallet numbers; bank account details where applicable; deposit and withdrawal transaction records.
• Technical data: IP address, device type, operating system, browser type, session duration, and usage logs collected automatically when you access the platform.
• Behavioral data: game history, betting patterns, bonus usage, and customer support interaction records — used to improve platform services and ensure responsible gaming compliance.

We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless strictly required by regulatory obligations.

3. How We Use Your Information

The personal data we collect is used strictly for the following purposes. We do not sell your data to third parties for marketing or advertising under any circumstances.

• Account creation and verification: to register and authenticate your identity before activating your xbaij account, in compliance with KYC (Know Your Customer) standards.
• Payment processing: to securely process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer using SSL-encrypted channels.
• Service personalization: to tailor game recommendations, promotional offers, and platform features based on your usage preferences and location within Bangladesh.
• Legal and regulatory compliance: to fulfill obligations under applicable laws, respond to lawful requests from competent authorities, and prevent fraud, money laundering, and underage gambling.
• Platform improvement and security: to monitor, analyze, and enhance the performance, stability, and security of the xbaij platform on an ongoing basis.

4. Cookies and Tracking Technologies

xbaij uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small data files stored on your device that allow us to recognize returning visitors, remember your preferences, maintain your session security, and analyze aggregate traffic patterns. We use strictly necessary cookies, functional cookies, and analytics cookies.

You can control or disable non-essential cookies through your browser settings at any time. However, please be aware that disabling certain cookies may affect the functionality of the xbaij platform and your ability to log in or access certain features. We do not use cookies for cross-site advertising or behavioural targeting unrelated to our services.

5. Data Sharing and Third Parties

xbaij does not sell, rent, or trade your personal data. We may share limited personal data with carefully vetted third-party service providers solely to enable the operation of our platform, strictly limited to:

• Payment processors: bKash, Nagad, Rocket, Upay, and our banking partners receive only the transaction data necessary to process your deposits and withdrawals securely.
• Identity verification providers: third-party KYC service providers may receive identity documents solely for the purpose of verifying your age and identity prior to account activation.
• Legal and regulatory authorities: we may disclose your personal data when required to do so by applicable law, court order, or competent regulatory authority, and only to the minimum extent required.

All third parties with whom we share data are contractually bound to process your information solely for the specific purpose for which it was shared, and are prohibited from using it for any other purpose, including their own marketing activities.

6. Data Security

xbaij implements industry-standard technical and organisational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL encryption for all data transmitted between your browser and our servers, firewalled server infrastructure with restricted administrative access, regular security audits and penetration testing, and strict internal data access controls based on the principle of least privilege.

While we take all reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use a strong, unique password for your xbaij account and to never share your login credentials with anyone. In the event of a data breach that is likely to affect your rights and freedoms, we will notify affected users without undue delay.

7. Data Retention

We retain your personal data for as long as your account remains active or as necessary to provide our services to you. Following the closure of your account, we will retain certain records for the period required by applicable laws and regulations — typically a minimum of five years — to comply with anti-money laundering obligations, resolve disputes, and enforce our agreements. When your data is no longer required, it will be securely deleted or anonymized in accordance with our internal data destruction policy.

8. Minors and Age Restriction

xbaij is strictly an adults-only platform. We do not knowingly collect or process personal data belonging to individuals under 21 years of age. By creating an account and using our services, you confirm that you are 21 years of age or older. If we discover or have reason to believe that a user is under the age of 21, we will immediately suspend the account, void any transactions, and delete the associated personal data without delay. Parents and guardians are encouraged to use appropriate parental control tools to prevent underage access to online gambling platforms.

9. Changes to This Privacy Policy

xbaij reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal obligations, or regulatory requirements. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of the xbaij platform after any changes to this policy have been posted constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how xbaij handles your personal data, our dedicated privacy and data protection team is available to assist you. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.

You may reach our support team by email at: [email protected] — please include "Privacy Request" in the subject line along with a brief description of your enquiry. Our team operates on Bangladesh Standard Time (BST, UTC+6) and aims to respond within 5 business days.